B&H's overriding goal is to make you,
the customer, feel comfortable and satisfied with your experience.
Their commitment to sales quality and customer satisfaction
is second to none. The entire premise of their store is
based upon your ability to come in, touch, feel, experiment,
ask, and discuss your needs without sales pressure. At B&H,
they have strong feelings about their customers and, to
that end, their sales and support teams are dedicated to
making your experience with them a pleasant and lasting
The B&H Super Store Philosophy:
Their Easy Access Displays: It is their
policy, whenever possible, that customers be allowed to
come in and handle equipment. By doing this, they believe
that customers will make more informed decisions about their
Their Educated Staff: B&H continuously
trains their staff to understand the features and operation
of every product they sell.
Their Partnership with Manufacturers: B&H,
in cooperation with manufacturers, regularly schedules events
where manufacturers show their newest and hottest products
to customers and staff. In addition, they encourage various
photographic and videographic organizations to schedule
monthly meetings in their Conference Center.
Their Cutting Edge Inventory Tracking:
B&H has set up a computer controlled inventory system
enabling them to check on the availability of any piece
of equipment. In this way, Special Orders can be easily
ordered and tracked.